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Frequently Asked Questions

  

QUICK GIVE

 

Frequently Asked Questions

  

QUICK GIVE - Online

 

Features:

1) The first time you use your computer, you will be asked to verify your identity by providing your cell phone number. You will receive a one-time PIN by text. Once the pin is entered, you will be able to give via your computer.

2) Each device must be validated with your cell phone number before using them to give. If you use a computer or device that has not been validated, you must first validate the device.

3) You only enter payment info once. It’s safe and secure directly with the bank. We never save it.

4) When you register for the first time, your information is saved and securely connected to your cell phone for verification.

 

 

 

MOBILE TEXT GIVING

 

How does it work?

  1. Text SFBC to phone number 28950.

  2. You will receive a list of keywords to use for different funds.
     

To give to Strong Faith Church reply

  • SFBCO for offerings

  • SFBCT for tithes

  • SFBCB for Building Fund

  • SFBCHC for Healing Clinic

  • SEEDFAITH for Seed Faith

You will be prompted for your dollar amount next.

 

If this is your first time, you will receive a text with a link to follow to register.

When registration is complete, you will receive a receipt for the gift via text message.

To give again, simply text SFBC to 28950.  

The same payment method will be charged, and you will receive a receipt via text message.
 

Message and data rates may apply.

How do I change my personal contact or payment card information?

Text EDIT to 28950.

Press send and follow the prompts to update your information. 

How do I add, edit or view my recurring donations?

If you are already registered to give by text, text RECURRING to 28950.Press send and follow the prompts to schedule your donations.
 

How do I set up recurring donations if I am not registered?

Text any keyword associated with your organization with the word recurring to 28950. Press send and follow the prompts to schedule your donations. For example, send SFBCT recurring to 28950 to begin a recurring tithe
 

How can I tell if my donation was accepted or if I sent it twice?

Text HISTORY to 28950. Press send and follow the link to view your last 20 donations.
 

What if I forget my keywords?

Text KEYWORDS to 28950.
Press send and follow the link to view a listing of your keywords. 

Is it secure?

Yes. mobileAxept receives a unique security token usable only for your card and your organization connected only to your cell phone number. This process has been certified by the Payment Card Industry (PCI), and our merchant partner has been awarded the highest safety rating, PCI Level 1 compliance.
 

Why did my bank charge me $1.00?

Some card issuing banks place a one-time temporary $1.00 authorization hold on the funds, which is removed within one to two business days.
 

How do I edit my payment card information?

To change your payment card information, text EDIT to 28950 and follow the link that is sent to your phone
 

What are the requirements?

There is no software or app that needs to be installed on your phone.

Any mobile phone with SMS or texting capability can use text-giving. Also, Premium SMS or shortcode numbers must not be blocked on your plan. If you text in your donation and do not receive a text message back, your plan may be blocked to receive Premium SMS or shortcode numbers. If this occurs, please contact your provider (dial 611) and request that they enable Premium SMS messaging on the phone number(s) in which you will be using to give.
 

If your phone has text messaging capability, but does not have internet access, you can still use your phone to give! The initial registration needs to be done on a web browser, either on a personal computer or on another device with a browser.

Use this link:

 


 

Does it work internationally?

International donors should use the online “Quick Give” giving portal.

Text-giving works for most US phone numbers.

Yes. If you have a US number and you are abroad, your text should go through just fine - depending on your cell phone provider’s terms and policies.
 

What type of debit or credit card can I use?

You can use Visa, MasterCard, Discover and American Express.
 

What is the maximum amount I can give?

You can give any amount you wish. The maximum limit depends on how much your bank will allow you to charge to your card. You may give full dollar amounts (10) or dollars and cents (10.25).
 

Is the amount added to the phone bill?

No, the amount is not added to your phone bill. It is charged to your debit or credit card.
 

Will I be charged per text message?

The cost of sending and receiving the text message is determined by your cell phone provider. It normally is the same as sending a text message to a friend.
 

I have texted my donation and nothing happens. What do I do?

If you do not receive a text response right away, do not send a new text; that will duplicate the charge. If you do not receive a text response in a reasonable amount of time and you feel you have waited too long, text HELP to 28950 and follow the link to contact the support team. 

Once I have donated, can I undo it?

Donations are not refundable, but if you made a mistake by texting the wrong amount and need to undo the donation, send HELP to 28950and follow the link to contact the support team.  

Is the donation tax deductible?

As with all donations to Strong Faith Bible Church, donations are tax deductible as allowed by IRS 501(c) 3 rules.
 

What kind of receipt will I receive?

You will receive a receipt via text message. Donations made via text messages will also be included on the donor statement that you normally receive from Strong Faith Bible Church.
 

What are keywords? Are they important or can I just text anything?

The keywords are very important as they indicate where the donation or payments are going. Be accurate when you text!
 

  1. Text SFBC to phone number 28950.

  2. You will receive a list of keywords to use for different funds.
     

To give to Strong Faith Church reply

  • SFBCO for offerings

  • SFBCT for tithes

  • SFBCB for Building Fund

  • SFBCHC for Healing Clinic

  • SEEDFAITH for Seed Faith
     

  1. Type the keyword and dollar amount.

  2. If this is your first-time using text to give, you will receive a text with a link to follow to register (you only have to register once). The link will take you to a registration page. Fill in your information including payment data.

  3. Once registration has been completed you will receive a receipt for your donation via text message.

 

Can I use multiple keywords?

Yes, different keywords – same number. No new registration is required for each keyword. You will, however, have to send them as separate text messages.
 

Can I send prayer requests or other inquiries through this system?

No. This is an automated system designed for donations only.
For Prayer Requests Call Strong Faith Bible Church Prayer Ministry 877.920.2906 Ext 4.

 

What if my question is not listed here?

Our customer support team is happy to help you. Please contact admin@SFBC1.org.

GENERAL GIVING

 

How Do I Get My End Of The Year Statement For Tax Purposes?

Each time you donate, you will receive an email confirmation which will serve as your receipt. Please retain a copy of this receipt for tax purposes. End of year contribution statements are only available upon request by calling the SFBC office directly at 877.920.2906.

 

CASHAPP: $LarryElder5622

PAYPAL: admin@larryelderministries.com

ZELLE: 832-928-5180

MAIL: Strong Faith Bible Church | P.O. Box 692162 | Houston, TX 77269
 

How do I make a donation by check?

Donations can be mailed to:
Strong Faith Bible Church
P.O. Box 692162
Houston, TX 77269

Please make your check payable to Strong Faith Bible Church. Your gift is tax deductible as allowed by law. Contact a Strong Faith Bible Church Representative at 877.920.2906 if you need further assistance.

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